Episode Twenty-Seven: Erin Dee on Leading with Grit, Humor, and Operational Mastery

In this episode of the Non-Del Influencers Podcast, host Matt Coles, National Sales Manager at FirstFunding, sits down with Erin Dee, Chief Operating Officer at InterLinc Mortgage and President of the Texas Mortgage Bankers Association.
With over 20 years of experience spanning operations, risk management, capital markets, and mortgage technology, Erin delivers a powerhouse conversation loaded with practical insights and candid moments. She shares what it takes to lead with authenticity in today’s evolving lending landscape—and how Non-Delegated Lenders can build scalable, high-performing operations while staying true to their values.
You’ll also get a taste of Erin’s signature humor as she dishes on breakfast tacos, hot sauce, and what “mortgage life” really looks like behind the scenes.
Whether you're a broker looking to make the move to a Non-Delegated model, or a seasoned lender aiming to optimize operations, this episode offers the strategic clarity and inspiration you need to level up.
🔍 Key Takeaways:
Why operational excellence is the backbone of successful Non-Del Lending
How authenticity and transparency in leadership drive stronger teams and results
The importance of industry engagement through organizations like TMBA
A lighthearted look at balancing career intensity with everyday moments
📩 Want to connect with Erin Dee directly?
Visit https://interlincmortgage.com
🎧 Don’t miss this bold, insightful, and motivating episode from one of the mortgage industry's most respected leaders.
The Podcast is an essential podcast for Non-Delegated Lenders and brokers exploring the transition to the Non-Del model. Discover the pathway to success with the Non-Del Influencers Podcast! Hosted by industry veteran Matt Coles and supported by FirstFunding, Inc., this podcast brings you best practices, operational strategies, and expert advice from the most influential voices in the mortgage industry. Whether you're just starting out or looking to scale your lending business, tune in to gain the insights and confidence you need to thrive.
🎙️ Listen to more episodes: https://www.nondelinfluencerspodcast.com
📚 Find Non-Delegated Correspondent resources: https://www.nondelinfluencers.com
🏢 Learn more about FirstFunding, Inc.: https://www.firstfundingusa.com
The information provided is for use as a training tool only. The information is not intended, nor should it be relied upon for any other purpose.