Non-Del Influencers Podcast

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Oct. 8, 2026

Save Money in Loans & Avoid Delegated Lending Pitfalls!

Going Non-Delegated doesn't mean you have to build everything in-house on day one. That's one of the important conversations in the newest episode of the Non-Del Influencers Podcast. Rachelle Fonseca, National Business Development at Shanks & Associates, P.C., joins Host Matt Coles, National Sales Manager at FirstFunding, to talk about scaling a Non-Delegated operation and deciding what to outsource, what to bring in-house, and when. It can mean employees are learning, teams are being cross-tr
Sept. 30, 2026

Mastering The Complexities Of M&A Deals

In the newest episode of the Non-Del Influencers Podcast, Rachelle Fonseca, National Business Development at Shanks & Associates, P.C., joins Host Matt Coles, National Sales Manager at FirstFunding, to explore how mortgage brokers can make the transition to Non-Delegated Correspondent—and how existing Non-Del Lenders can scale more strategically. In this episode, you'll learn: 🔹 How outsourcing certain fulfillment functions can create additional bandwidth without immediately adding headcount 🔹
Sept. 29, 2026

Episode 58: From Broker to Banker: Scaling Smarter with Rachelle Fonseca of Shanks & Associates

What does it really take to move from broker to banker—and how can Non-Delegated Lenders scale without adding unnecessary headcount, complexity, and risk? In this episode, host Matt Coles sits down with Rachelle Fonseca, National Business Development at Shanks & Associates, P.C., to explore the broker-to-banker journey, the role of fulfillment and document preparation, and how Non-Delegated Lenders can build a scalable operation around their individual goals. Matt and Rachelle dive into why ou
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Sept. 29, 2026

Episode 58: From Broker to Banker: Scaling Smarter with Rachelle Fonseca of Shanks & Associates

What does it really take to move from broker to banker—and how can Non-Delegated Lenders scale without adding unnecessary headcount, complexity, and risk? In this episode, host Matt Coles sits down with Rachelle Fonseca, National Business Development at Shanks & Associates, P.C., to explore the broker-to-banker journey, the role of fulfillment and document preparation, and how Non-Delegated Lenders can build a scalable operation around their individual goals. Matt and Rachelle dive into why ou
Sept. 28, 2026

Investor Docs_ Reps & Warrants Explained for Borrowers

In the newest episode of the Non-Del Influencers Podcast, Rachelle Fonseca, National Business Development at Shanks & Associates, P.C., joins Host Matt Coles, National Sales Manager at FirstFunding, to explore how mortgage brokers can make the transition to Non-Delegated Correspondent—and how existing Non-Del Lenders can scale more strategically. In this episode, you'll learn: 🔹 How outsourcing certain fulfillment functions can create additional bandwidth without immediately adding headcount 🔹
Sept. 24, 2026

Appraisal Reports Just Got a MAJOR Upgrade!

The appraisal process is changing—and preparation shouldn't wait until the last minute. In Episode 57 of the Non-Del Influencers Podcast, Jordan Chapman, President of Sales at AMC Encore, joins Host Matt Coles, National Sales Manager at FirstFunding, to discuss UAD 3.6 and what the changing appraisal process means for mortgage professionals. Jordan breaks down the move from individual static appraisal forms to a dynamic reporting structure and why the transition reaches far beyond the appraise

About the Host

Matt Coles Profile Photo
Matt Coles

National Sales Manager

Matt Coles is highly experienced in the mortgage lending industry, with over 15 years of dedicated service. Currently, he is the National Sales Manager at FirstFunding, Inc., leading a talented team of sales professionals. Together, they focus on creating innovative and tailored financing solutions to meet the diverse needs of their clients and partners. Beyond spearheading sales efforts, Matt is passionate about mentoring and developing his team—a commitment he cultivated in his previous role as the Regional Vice President of Sales at Plaza Home Mortgage. There, he significantly enhanced market share and revenue in two key markets across an 11-year span.

Matt is also a certified Leadership Trainer for Managers, a qualification he earned from Dale Carnegie Training. His enthusiasm for education and empowerment shines through on his online platform, #minutewithmatt, where he shares insightful content on mortgage lending and related areas. His goal is to motivate and support individuals in reaching their personal and professional goals in this dynamic industry.

In addition to his professional achievements, Matt serves as the host of the Non-Del Influencers Podcast, engaging with a wide range of topics and further solidifying his position as a thought leader within the mortgage lending community. Matt's mission is clear: to inspire and facilitate success for others in the fulfilling world of mortgage lending.